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About Us
Streetball.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at greg@streetball.co.uk.
Our Contact details:
Streetball.co.uk
41 Rushett Close Thames Ditton Surrey KT7 0UT United Kingdom
Phone: 020 8339 1252
Fax:
Email: greg@streetball.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
It is vital that you specify a delivery address where there will be somebody to sign for your goods during the course of normal working hours. We are unable to deliver to P.O Box addresses.
Our normal delivery procedure is first class Royal Mail post.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 10 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
Prices are inclusive of VAT at 17.5%
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction.
If you are not happy with your goods for any reason, you should notify Streetball.co.uk within 14 days of receiving the goods. Please call our Sales Division for assistance with your return.
When sending a return, the parcel is your responsibility until it reaches us. You are also responsible for the postage for the return parcel. We strongly recommend you send it by Recorded Post. If you are returning an item as a result of a mistake by Streetball.co.uk we will pay for the cost of the postage for the return parcel.
All returns must be sent to:
Streetball.co.uk Ltd
41 Rushett Close
Thames Ditton
Surrey
KT7 0UT
United Kingdom
Reaching Us
If you need to reach us, please email us on greg@streetball.co.uk, alternatively, you can call on 020 8339 1252 (International +44 020 8339 1252) or fax us on or write to us at 41 Rushett Close Thames Ditton Surrey KT7 0UT United Kingdom
Privacy Policy
Streetball.co.uk do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
If you return an item you are not pleased with or which is faulty, or which has been damaged in transit, the item must be returned to us in its original packaging and original conditions. We follow these guidelines:
Genuinely faulty goods will be credited in full for the item and original postage and packing.
If you have ordered an incorrect size and wish to exchange for the correct size, we will exchange the goods and deliver free of charge.
Streetball.co.uk's total liability for any claim however arising shall not exceed the price of the goods supplied by hosana.co.uk to you. Streetball.co.uk shall not be liable for any consequential customer loss whether this arises from a breach of duty, in contract or in any other way. Streetball.co.uk cannot accept any liability as a result of a failure to comply with specific instructions set out on this site. This statement does not affect your statutory rights.